Effective Date: June 21, 2025

Welcome to Adgenex. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website https://adgenex.com (the “Website”) and engaging any of our digital services, operated by Adgenex, located at GT Road Dulhipur, Mughalsarai, Chandauli District, India.

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access the Website or use our services.

1. Company Information

Business Name: Adgenex
Address: GT Road Dulhipur, Mughalsarai, Chandauli District, India
Phone: +91 63910 16553
Email: info@adgenex.com
Website: https://adgenex.com

2. Services Provided

Adgenex offers marketing and advertising solutions across various digital platforms, including but not limited to:

  • Meta (Facebook/Instagram) Ads
  • Google Ads
  • Search Engine Optimization (SEO)
  • Web Development
  • Branding & Creative Services
  • Email Marketing
  • Press Release Distribution
  • Social Media Marketing
  • Influencer Marketing

Service availability may vary depending on project scope, platform policy, and market dynamics. Ad performance is subject to market conditions and cannot be guaranteed.

3. Use of Website

You agree to use the Website only for lawful purposes and in a manner that does not:

  • Infringe on the rights of, restrict, or inhibit anyone else’s use of the Website
  • Transmit any viruses, malicious software, or harmful code
  • Attempt to gain unauthorized access to the Website, servers, or databases
  • Copy, reproduce, or commercially exploit any content without prior written permission

4. Quotes, Audits & Estimates

Adgenex provides free consultations and audits based on current promotional offers or pre-approved requests. Audits must be officially claimed via a billing ID or order confirmation. If you do not possess a valid claim, you are not entitled to a free audit.

Estimates are provided based on available data and may vary depending on project complexity, scope, and changing market factors.

5. Pricing, Plans, and Payments

Adgenex offers both fixed-fee and commission-based pricing models for advertising services. Specific payment terms will be outlined in individual proposals or agreements.

Unless otherwise specified:

  • Payment is due as per project terms (e.g., upfront, milestone-based, or performance-based)
  • Late payments may result in service suspension or added fees
  • Returned or failed payments may incur additional charges

6. Scheduling, Delays & Cancellations

Project timelines and schedules are mutually agreed upon at the time of engagement. Clients must provide at least 3 working days’ notice (excluding holidays and major festivals) for any rescheduling or delay concerns.

Failure to deliver a service within the agreed deadline — despite a 3-day client notice — may result in a partial or full refund, at Adgenex’s discretion.

7. Performance, Guarantees & Refund Policy

Adgenex does not guarantee results such as ROI, lead quality, or conversions due to variables beyond our control, including platform algorithms and market fluctuations. Forecasts are shared for estimation purposes only and are not binding guarantees.

Refunds are not offered unless delivery failure persists beyond 3 working days post formal notice, excluding holiday or festive seasons.

8. Limitation of Liability

To the fullest extent permitted by law, Adgenex shall not be liable for:

  • Losses arising from reliance on performance forecasts
  • Technical failures or platform-level changes on Meta, Google, etc.
  • Delays or service interruptions due to third-party tools or force majeure

9. Third-Party Tools and Integrations

Our services and Website may utilize third-party technologies including, but not limited to:

  • Google Ads & Google Analytics 4 (GA4)
  • Meta Pixel
  • Microsoft Clarity

We are not responsible for the data policies or outcomes generated via these third-party platforms.

10. Intellectual Property

All content on this Website — including graphics, designs, logos, and written material — is the intellectual property of Adgenex or its licensors.

You may not modify, copy, distribute, or use our content for any commercial purpose without express written consent.

11. Privacy Policy

We are committed to protecting your data. Please refer to our dedicated Privacy Policy to understand how your information is collected, used, and stored.

12. Changes to These Terms

Adgenex reserves the right to amend these Terms at any time. Updates will be reflected on this page with a revised effective date. Continued use of the Website or services constitutes acceptance of any changes.

13. Governing Law

These Terms shall be governed by the laws of India, specifically under the jurisdiction of Uttar Pradesh. All disputes shall be subject to the exclusive jurisdiction of courts in Chandauli, Uttar Pradesh.

14. Contact Information

For any questions or concerns regarding these Terms, please contact:

Adgenex
GT Road Dulhipur
Mughalsarai, Chandauli District, India
Phone: +91 63910 16553
Email: info@adgenex.com